Refund Policy

At Too Mush Bro, we stand behind the quality of our products.

Because we sell food items, we are unable to accept returns for change of mind or opened products.

Damaged, Incorrect or Faulty Orders

If your order arrives damaged, incorrect, or with a quality issue, please contact us within 48 hours of delivery with:

  • Your order number
  • A description of the issue
  • Clear photos if applicable

Email us at: support@toomushbro.co.nz

We will assess the issue promptly and may offer:

  • Replacement product
  • Store credit
  • Refund (full or partial where appropriate)

Change of Mind

Due to the nature of food products, we do not offer refunds for change of mind purchases.

Delivery Issues

Please ensure your delivery details are entered correctly. We are not responsible for delays or losses caused by incorrect addresses supplied at checkout.

Contact

If there is ever an issue, reach out. We value fairness and good customer service.